Frequently asked questions

No! Our workouts are designed to be done at home, with no equipment. A simple exercise mat is all you need.

Our workouts are only 9 minutes a day, which makes them easy to fit into even a busy mom's schedule.

Yes. The workouts were designed for busy moms and can be done at home, even with baby nearby.

Yes. You can repeat a session if you'd like, but we recommend no more than 2 sessions a day. Listen to your body, progress at your own pace and give yourself the time you need to recover.

No. Our programs do not include personalized coaching. They were built to be simple to follow and fully self-guided, with all the videos and explanations you need to guide you step by step. If you have questions about your program, our team is available at support@carlakayofficial.com.

Yes. All of our programs are available in French and English.

Yes. The program was designed for moms who want to rebuild their strength after a baby. The exercises focus on breathing, posture and controlled movement to build the core gradually. The movements are progressive and adapted to each mom's level, whether her baby arrived recently or several years ago.

Absolutely. We do recommend waiting for your doctor's clearance before returning to exercise, generally 8 weeks after giving birth. Our exercises are progressive and gentle, designed to rebuild step by step.

Check with your healthcare provider before starting or continuing any program while pregnant. Every movement can be adapted to how you feel. Some modifications may be needed depending on your stage of pregnancy.

Yes. Whether your last baby was a few months or more than 20 years ago, it is never too late to start. Results may take a little longer to appear, but it is entirely possible to keep making progress with consistency.

Bye-Bye Mommy Pouch is the name of my method, built for moms who want to rebuild their strength after a baby. If you want to feel solid again when you move and at ease in your clothes, the programs were made for you. We've prepared a short tutorial to help you choose the step that matches your level.

It works on the deep core: breathing, support and controlled movement, progressively.

Most moms tell me the same things:

• They want to feel solid again when they move.
• They want their energy back.
• They want to feel at ease in their clothes.
• They want a routine that fits a real day.

Every woman starts from a different place, and the programs are built to be followed at your own pace.

Your program depends mainly on your current training level.

• Step 1: the gentle starting point, if you are coming back to training
• Step 2: the next level, once Step 1 feels easy
• Step 3: the advanced level, once you have already built your strength back up
• Step 4: a full-body conditioning program, to follow once your base is built

If you're not sure, contact us at support@carlakayofficial.com.

Yes. Our programs help strengthen the core, improve posture, restore deep support and rebuild strength after pregnancy, even if you don't have a mommy pouch.

After your purchase, you get lifetime access to your program through our app. All workouts are presented as guided videos that walk you through step by step. Just log in to your account and you can start right away.

You can access the program on your phone, tablet or computer through our app or the client area of the website.

Yes. The program is offered online and is accessible anywhere in the world. As soon as you sign up, you get immediate access to your member area, so you can do the workouts wherever you are, whenever it suits you. All you need is an internet connection to start.

On iPhone (Safari)

1. Open Safari (not Google Chrome).
2. Log in to your member area.
3. Tap the Share icon at the bottom of the screen (the square with an upward arrow).
4. Scroll down to "Add to Home Screen".
5. Tap "Add to Home Screen".
6. Edit the name if you like, then tap "Add".
7. An icon appears on your home screen: you can now open your member area like a real app, in one tap.

On Android (Google Chrome)

1. Open Google Chrome.
2. Log in to your member area.
3. Tap the three dots (⋮) in the top right.
4. Select "Add to Home screen" or "Install app".
5. Confirm by tapping "Install" or "Add".
6. An icon appears on your home screen.

With your purchase, you also received an email with a video that shows, step by step, how to install the app.

As soon as you sign up, you receive an email with your login details. Just download the app on your phone or tablet, or access it directly from your computer.

Yes. The app is completely free. It is included with your purchase and gives you easy access to all your programs.

Yes. You can access your account on your phone, tablet or computer with the same login.

Yes. As soon as your payment is confirmed, your program is instantly available in the app.

Yes. Your purchase includes lifetime access. You can redo the program as often as you like, at your own pace.

No. An internet connection is required to watch the videos.

Yes. The app automatically saves your progress so you can pick up your training right where you left off.

Yes. You can restart the program as many times as you like.

Yes. The app is compatible with iPhone, Android, tablets and computers.

No. This is a one-time payment that gives you lifetime access to the program. Once your purchase is complete, you can access your program whenever you like, with no monthly fees or automatic renewal.

Our programs are digital and available right after purchase, so we don't offer refunds for a change of mind, unless a right of withdrawal or another mandatory legal right applies (for example in the European Union or the United Kingdom). If you have trouble accessing your program or were charged in error, contact us within 14 days and we'll make it right. Read our full refund policy.

Yes. We take the privacy of your personal information very seriously. The information you provide is used only to give you access to your program and improve your experience. We do not sell or share your personal information with third parties. For more details, see our privacy policy.

Yes. All payments are processed through a secure platform using data encryption to protect your personal and financial information.